Web Merchant Services - Online Payment Solutions
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Anti-Fraud Solutions
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Sophisticated risk management and Bulletproof data security

Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.

Ready to apply? The information that you provide in the application is safe, secure and private

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Anti-fraud solutions as standard

All three accounts come with anti-fraud solutions as standard helping you to avoid fraudsters and tipping you off when a transaction looks suspicious or too good to be true.

The anti-fraud solution supports the latest international security checks including MasterCard SecureCode and Verified by Visa. Plus, you can configure your own security checks using our online management facilities.

As a standard feature, your Web-Merchant account will be equipped with the following features helping you to avoid fraudsters and protecting your business against the risk of fraudulent transactions

Sophisticated risk management

  • Our international experience assists you in maximising revenue and minimising risk.
  • Focus is on fraud-reduction, -detection, and -containment programs.
  • Sophisticated tools include neural network technologies and cardholder authentication using AVS, CVV2, and micro-deposits.
  • Real-time analysts research transactions, looking for irregular patterns.
  • Modeling allows us to review trends and write rules to block transactions based on a wide variety of criteria.
  • Loss recovery program minimises retrievals and chargebacks.
  • Transaction-screening features, including verification against our extensive risk-management database, protect you against fraudulent charges before they occur.
  • Real-time bank authorisation is obtained for all transactions, ensuring sufficient funds are available.

Bulletproof data security

  • All operations run on fully redundant hardware platforms and network feeds with 24/7 monitoring.
  • Infrastructure is housed in our world-class, multi-million-dollar data centre, which features uninterrupted power supplies, backup power generators, and dual air conditioning systems.
  • Server authentication ensures transaction information comes from a trusted merchant.
  • Audit logging tracks all operations, allowing administrators to quickly isolate and resolve problems.
  • Rigorous intrusion-detection systems notify administrators of unauthorised access attempts.
  • All data is encrypted to eliminate unauthorised access.
    Experienced Quality Assurance team ensures all security features are functioning.

Flexible financial reporting

  • Real-time reports provide instant access to view transaction history based on your requirements.
  • Reports can be accessed from within any Internet browser.
  • Reports can be downloaded and imported into your spreadsheet software.
  • Secure connection to the reports server keeps your business data confidential.

Benefits

  • Lower costs by reducing online fraud
  • Increase sales by limiting the number of legitimate purchases you turn down
  • Easy to set your own security checks
  • Reduce the time you have to spend on transaction analysis
  • No software to maintain so it's easy and hassle-free
  • Constantly evolving and learning, the anti-fraud solution adapts to the latest threats

Comprehensive support services

Technical Support is available – providing you with a smooth integration and ongoing assistance

This above service(s) is provided automatically when you apply!

For more information please see:


Deferred Payments (pre-authorisation)

In addition to the normal online credit/debit card checks, you may want to make offline checks against your shopper's credit/debit card. Deferred payment (or pre-authorisation) gives you the time to make such checks.

The shopper enters their card details as normal, the online checks are made, and funds are reserved for payment against the shopper's card. However, the payment is not completed at the time, but deferred, allowing you to make additional offline checks against the card. If you are satisfied with the results of those additional checks, you complete (or post-authorise) the transaction. The shopper is now debited, and remittance (the funds that are made over to you) is made to your account.

If you want to support both standard authorisation and pre-authorisation on your web site, we will need to set you up with two remittance accounts. You can manage pre-auth transactions through to post-authorisation on the Customer Management System (CMS) - see below or click here

Note: Pre-authorised transactions are effective only for five working days and, if not post-authorised, will lapse after this period. This means that the shopper's card will not be debited and you will not receive remittance of funds.

This service is provided at no extra cost

If you would like this setting up on your account please contact us

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We can help you accept the following cards - VISA - VISA Delta - MasterCard -  Maestro - Solo - JCB - Visa Electron
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