| Anti-Fraud Solutions
Optimal and Premier Account
As a standard feature, your Web-Merchant Optimal account
will be equipped with the following features helping
you to avoid fraudsters and protecting your business
against the risk of fraudulent transactions
Sophisticated risk management
- Our international experience
assists you in maximising revenue and minimising risk.
- Focus is on fraud-reduction,
-detection, and -containment programs.
Sophisticated tools include neural network technologies
and cardholder authentication using AVS, CVV2, and
micro-deposits.
- Real-time analysts research
transactions, looking for irregular patterns.
- Modeling allows us to review
trends and write rules to block transactions based
on a wide variety of criteria.
- Loss recovery program minimises
retrievals and chargebacks.
- Transaction-screening features,
including verification against our extensive risk-management
database, protect you against fraudulent charges before
they occur.
- Real-time bank authorisation
is obtained for all transactions, ensuring sufficient
funds are available.
Bulletproof data security
- All operations run on fully
redundant hardware platforms and network feeds with
24/7 monitoring.
- Infrastructure is housed in
our world-class, multi-million-dollar data centre,
which features uninterrupted power supplies, backup
power generators, and dual air conditioning systems.
- Server authentication ensures
transaction information comes from a trusted merchant.
- Audit logging tracks all operations,
allowing administrators to quickly isolate and resolve
problems.
- Rigorous intrusion-detection
systems notify administrators of unauthorised access
attempts.
- All data is encrypted
to eliminate unauthorised access.
Experienced Quality Assurance team ensures all security
features are functioning.
Flexible financial reporting
- Real-time reports provide
instant access to view transaction history based on
your requirements.
- Reports can be accessed from
within any Internet browser.
- Reports can be downloaded
and imported into your spreadsheet software.
- Secure connection to the reports
server keeps your business data confidential.
Comprehensive support services
Technical Support is available – providing you
with a smooth integration and ongoing assistance
This above service(s) is provided automatically when
you apply for either
the Optimal or Premier Account
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