4
Step Application Process
...................................................................................................................................................................................................................
Below is information on the
application process, including 'Go LIve' information
Each account has pros and cons depending on your business,
country of incorporation and financial situation. If you need
everything, for example you are new to online payments, then
please choose either the Standard
Account or High-Risk
Merchant Account (depending on your business).
Choose
between either our standard merchant account,
high-risk merchant account or adult account.
With the Standard Merchant Account
+ Gateway (both solutions) we provide
merchant facilities to most Pan European businesses
that are not on the prohibited business list..
With the High-Risk Merchant Account
+ Gateway we consider ALL businesses
(except for those that are on the prohibited
business list) and financial circumstances
in all European countries.
Our complete Adult Merchant Account
+ Gateway give your adult business
the means to accept credit and debit card
payments online either through your website
or over the phone.
Please note that you are in fact signing up for
our service and not simply enquiring further.
This means that if you are accepted
you will be liable for payment. If, however, we
are unable to provide an account or we need to
offer terms different to advertised (please
see disclaimer below) and you wish to walk
away, you may do so with nothing to pay!
Please also note that it is unfortunately against
company policy to process applications
made to each of our different accounts for
the same business (unless indeed you want more
than one account) due to the amount of work involved
for each one. It also means that if we provide
you with an account, regardless of whether or
not you have been accepted elsewhere, you will
be liable for payment.
Want apply for both accounts to see which one
you get first? Please
click here
When you apply online you will receive an email
normally within 2 - 3 business days
informing you if you have passed the initial
stage or not. If so, you will receive
an email with a short list of pre-completed
supporting documents to return.
Once all forms and supporting documents have
been received back to us, your application will
be assessed, then you will be contacted with a
decision. You will also be contacted if any questions
regarding your application arise.
Please be aware that if there are problems with
the paperwork submitted, such as incomplete data
or inconsistencies, those issues will delay account
approval. We find that when an application
takes longer than anticipated, 9 out of 10 times
this was down to the fact that the merchant did
not provide everything asked of them or that their
website did not comply as requested.
Please make sure that the following are
done to enable us to set your account live in
a timely manner
Once
your account has been approved you be notified
via email. We will also be set-up and provided
with the relevant integration test accounts and
technical support back office. The relevant contracts
and agreements will then be drawn up and sent
to you (again, via email).
If you are still integrating your website when
we make you live you can start to use your Virtual
Terminal straight away. With the High-Risk
Merchant Account + Gateway, which uses the VPOS
system, you must have had your websiteintegrated and tested
before this can happen (unless a MOTO only account).
Payment is applicable once the account has been
set-up. The set-up fee and monthly charges are taken
directly from your merchant account once you have
enough to cover the amounts owed. This means that
you do not need to pay anything until you have started
trading.
With regards to the annual fee associated with
the High-Risk Merchant Account, this will be invoiced
once the account is live
Potential
email problems
With both accounts you will be updated via email.
If you have not received your emails please check
all spam filters and junk mail folders before contacting
us as this can often be the reason for missing emails.
AOL is especially known for deleting or junking email.
Disclaimer
Please note that due to an applicants status and/or
business model and following a full risk assessment
of an application, we are unfortunately sometimes
required to increase two specific elements: the settlement
period and the rolling reserve, in order to increase
the merchant's chance of obtaining a merchant facility
with one of our sponsor banks
Indeed a longer settlement period and a larger rolling
reserve are more likely to reassure our processing
bank that we have taken sufficient steps to mitigate
the risk exposure on an account.
As you can imagine we are unable to tell who will
have their settlement period and rolling reserve increased
until an application has been put in and is being
processed. Please be reassured that you are under
no obligation to continue with the application if
the new terms offered no longer meet your requirements.
If this is the case than simply reply to the relevant
email and your application will be terminated.
........................................................................................................................................................ Related Pages
Step
1 - Choose the right account
for you!
