World Account Merchant Administration Interface (MAI)
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The Merchant Administration Interface (MAI) is an online, menu-driven management and reporting tool you can use to administer your account(s) and payments and to customise your installation options and payment pages. It is one of a number of tools we provide to help you carry out a range of tasks, including managing:

• transactions and transaction details
• refunding, capturing and cancelling transactions
• disputes and chargebacks
• FuturePay agreements
• risk scores and other transaction details
• your company's contact details
• your application
• installation activation
• shopper passwords

Technical and accounting staff can also use the Merchant Administration Interface (MAI) to manage or customise:

• configuration options (such as capture delay)
• installations
• the look and feel of the payment pages
• FuturePay options
• account reconciliation
• account balances
• reports.

Remember once your application has been approved, you will be sent a 'welcome' email containing the Merchant Administration Interface (MAI) URL - This URL provides access to the MAI.

What can I do with the MAI

To maintain the security of your accounts, we strongly advise that you log out of your MAI when you are finished.

Your session is automatically disconnected after fifteen minutes of not being use