Web Merchant Services - Online Payment Solutions
Help for eBusiness Merchant Support Home Technical Support online payments, accepting online payments, internet merchant account, merchant services, web payments, taking payments, ecommerce, chip and pin machine, high risk, high-risk, online payment system, face to face payments, payment service provider, PSP, payment  provider, accepting credit cards online, taking credit cards, online payment services, credit card payments, payments, e-commerce, ecommerce, accept credit cards, merchant, merchant account, merchant accounts

Ready to apply? The information that you provide in the application is safe, secure and private

The Basics

Pricing and Costs

Timescales and Process

New To Online Payments?

How It All Works

The Complete Solution

Important information

Supported Countries

About Web Merchant

FAQ's For Each Account

Home

Your Business

Standard / Low Risk

High-Risk

Third Party Businesses

Prohibited Businesses

Travel / Accommodation

Adult Accounts

Skilled & Competitions

High Volume Accounts

Security

Anti-Fraud Solutions

3D Secure

PCI Compliance

Integration Issues

How To Integrate

Examples

Downloads & Guides

Website Requirements

FREE Ad-Ons

Virtual Payment Terminal

Repeat Billing

Batch Processing

Further Information

Already Bank Acquired?

Optimal Account

World Account

Premier Account

.............................................................

Design Services

Web Design Services

FREE Integration Code

Shopping Carts

Search Engines

Receive a quote

Hosting Solutions

Business Hosting

Dedicated Servers

Exchange Hosting

Sharepoint

VPS

Technical Support


Shopping Carts

Shopping Carts

© eCommerce Builder

Other Solutions


Help & Services

Digital Downloads

Hardcopy Information

Marketing your site

Top 10 eBusiness Benefits

Word Definitions

Career Opportunities

Testimonials

XML Sitemap

HTML sitemap


World Account Merchant Administration Interface (MAI)
............................................................................................................................................................................................................................

What is the Merchant Administration Interface?

The Merchant Administration Interface (MAI) is an online, menu-driven management and reporting tool you can use to administer your account(s) and payments and to customise your installation options and payment pages. It is one of a number of tools we provide to help you carry out a range of tasks, including managing:

  • transactions and transaction details
  • refunding, capturing and cancelling transactions
  • disputes and chargebacks
  • FuturePay agreements
  • risk scores and other transaction details
  • your company's contact details
  • your application
  • installation activation
  • shopper passwords

Technical and accounting staff can also use the Merchant Administration Interface (MAI) to manage or customise:

  • configuration options (such as capture delay)
  • installations
  • the look and feel of the payment pages
  • FuturePay options
  • account reconciliation
  • account balances
  • reports.

Remember once your application has been approved, you will be sent a 'welcome' email containing the Merchant Administration Interface (MAI) URL - This URL provides access to the MAI.

Getting Started

Once your application has been approved, you will be sent a 'welcome' email containing the following:

  1. Installation ID - This should not be confused with the Administration Code, which is sent to you as soon as your application to us is provisionally accepted. The Installation ID is important as it must be included in the order details submissions you send from your website shop to us.
  2. Two separate URLs for each installation - These URLs are needed for your order details submissions. One will be the URL to use in order details submissions to the Test Environment and the other will be the URL to use in order details submissions to the Production Environment.
  3. Merchant Administration Interface (MAI) URL - This URL provides access to the MAI. The MAI provides various administrative facilities to help you manage your shop
  4. MAI user name and password - These enable you to login to the MAI for the first time. The password is the one you gave gave us during the application process. You will be prompted to change this password when you login for the first time.

    Note that you can change this user name and password as often as you like.

What can I do with the MAI

  1. You can access your installation details, such as statements and transaction information,
  2. You can perform refunds and capture delay transactions (if you have chosen to use the capture delay service),
  3. You can upload files to use when customising the Payment Service Pages,
  4. You can customise your installation settings.

 


To maintain the security of your accounts, we strongly advise that you log out of your MAI when you are finished.

Your session is automatically disconnected after fifteen minutes of not being use

Contact Us | Privacy Policy | Legal information | Terms & Conditions | Important Information
We can help you accept the following cards - VISA - VISA Delta - MasterCard -  Maestro - Solo - JCB - Visa Electron
Dry Icons