Web Merchant Services - Online Payment Solutions
Help for eBusiness Merchant Support Home Technical Support Home



General Sales & Enquiries

.......................................................................................................................................................................................................................................................................................................

When contacting us regarding setting up a merchant account please mention, if possible, which merchant account it is you are enquiring about as this will help us deal with your enquiry quickly and accurately.

Please note that due to the amount of enquiries we receive, we do not send individual replies if the information you require can easily be found on our website.

     
Phone icon

Phone

+44 (0) 1482 500334

We are based in the UK and do not operate out of a call centre or use an automated phone system. This means you speak to a real person from the moment we answer the phone. However on occasion we may not be able to answer the phone the first time so please bare with us.

 
Email icon

Email

info@web-merchant.co.uk


We aim to answer your questions as quickly as possible. However there are occasions, depending on the nature and complexity of your enquiry, when additional time may be required. As soon as we are able to answer your enquiry we will contact you straight away!

   
 

..........................................................................................................

   
Address icon

Head Office Address

Web-Merchant Services Limited
9 Bridge View Office Park
Henry Boot Way
Kingston upon Hull
HU4 7DW

   
 

..........................................................................................................

   
Opening hours icon

Opening Hours

Monday to Thursday:

9am - 5pm

Friday:

9am - 4pm

Saturday & Sunday:

Closed

 

..........................................................................................................

   
Map icon

Where we are

Please click here for instructions

Please note that we operate a 'by appointment' policy. Therefore please call to arrange a suitable time to visit before coming to our offices. On many occassions this can be the same day.

 
 

 

 

...........................................................................................................

   

Technical Support for Hosting

Have you tried the online help & information system?

For issues that cannot be resolved through your on-line control panel or online help & information system, support can be contacted via telephone or email.

techsupport@web-merchant.co.uk

 

...........................................................................................................

 

 

Information icon

Need more information?

Application Status Updates
High-Risk Accounts
Gaming & Competition Accounts
Account Technical Support
Hosting & Email Technical Support
No Reply to Information Requested
Design & Development
Costs and Timescales
General Sales & Enquiries
Domain Registry / Domain Support Group Scams!
Partner Programs
Telemarketing, Recruitment companies etc.
Website Comments
   
Icons by [dryicons.com]
   
   
Contact Us | Privacy Policy | Legal information | Terms & Conditions | Important Information
We can help you accept the following cards - VISA - VISA Delta - MasterCard -  Maestro - Solo - JCB - Visa Electron
Dry Icons