Existing Customers Only
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Merchant Account Support

When contacting support you must provide the following information whenever possible.
Without this information we may not able to handle your enquiry.

Company Name

Type of Merchant Account i.e. Solution 1, High-Risk etc.

Company ID or Account Number

Specific product or service that needs support

Any relevant login details

Any other relevant information

What kind of support do you require?

Please note that the following email address is for existing customers only and will
not be answered if it is simply a general enquiry.

Merchant Account and Gateway Support:

Phone: +44 (0)1482 500334
Email: support@web-merchant.co.uk

Web and Business Hosting:

Phone: +44 (0)8700 11 90 70
Email: support@datagate.co.uk