| Customer
Support Area > Control Panel
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With the Control Panel you are able to:
- Manage e-mail accounts and
addresses associated with your domain (including redirections,
configuring your catch-all, creating and deleting
mailboxes, resetting passwords and auto-responders)
- Administer your account details
(including changing your FTP password and personal
details)
- Access your real time web
statistics
Below are some guidelines on how to use the service
Account details
The account details page gives you a snapshot summary
of your service. It provides information on your billing,
the amount of space you have used up (Storage), you
bandwidth use (Max transfer), the number of mailboxes
you have set up and are allowed to set up (Mailboxes),
your redirections and auto-responders.
Mailbox management
Mailbox management page allows you to control various
aspects of your e-mails configuration. In it you will
see a list of all configured mailboxes and a button
to create new mailboxes. On existing mailboxes you
are able to create auto-responders, configure redirections
to other e-mail addresses, change the account password
and remove the account completely.
You are also able to create new mailboxes. To create
a new mailbox,
| 1. |
Click the 'New Mailbox' button |
| 2. |
Enter a username (this will make
up the bit of the e-mail address before the @
symbol) |
| 3. |
Select the domain that the mailbox
will be using (from the drop down menu) |
| 4. |
Enter and confirm the password |
| 5. |
Click 'Save changes'. That's it,
the mailbox is set up. |
If you would like to configure an auto-responder
or redirection;
| 1. |
Go to the Mailbox maintenance
page. |
| 2. |
On the mailbox on which you would
like to set up the auto-responders click "Create
responder and configure redirections". |
| 3. |
To configure an auto responder,
simply type the text of your auto-response into
the "message" box and click the "save
changes" button. |
| 4. |
To configure a redirection, simply
enter the e-mail addresses (separated by spaces)
you wish to redirect to into the 'Mailbox redirections'
box and click the "save changes" button.
|
Email redirections
You can redirect email address from your domain name
to any other email address including addresses with
other service providers and web mail based systems.
To create an e-mail redirection
| 1. |
Click on the 'Email redirections'
link in the left hand menu. |
| 2. |
Click the 'New redirection' button. |
| 3. |
Create the alias (the e-mail address
that will be redirecting) by typing a username
and selecting a domain for it to be used with.
|
| 4. |
In the 'recipients' box enter
the e-mail addresses you would like to redirect
to (separated by a comma ). |
| 5. |
Click save changes. |
Default email delivery
The default e-mail delivery page is used to configure
what happens to email that is not delivered to user
mailboxes or not caught by your custom redirection
and auto responder rules. It is unnecessary if you
have a catch all configured.
Real-time
web stats
Full website statistics are available as standard
on all Datagate Shared Business Hosting solutions.
You can access your web statistics via your shared
business hosting control panel or directly at:
http://livestats.datagate.net.uk
Please click here
for more information
Your personal details
Your personal detail section allows you to update
your personal information and change your FTP / Control
Panel password.
Log off
Please use the log off button when you are finished
your session as it will securely close down the connection
and log you out of the system.
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