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Customer Support Area
> Control Panel
Control Panel
With the Control Panel you are able to:
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Manage e-mail accounts and addresses associated
with your domain (including redirections, configuring
your catch-all, creating and deleting mailboxes,
resetting passwords and auto-responders)
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Administer your account details (including changing
your FTP password and personal details)
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Access your real time web statistics
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Below are some guidelines on how to use the service
Account details
The account details page gives you a snapshot summary
of your service. It provides information on your billing,
the amount of space you have used up (Storage), you
bandwidth use (Max transfer), the number of mailboxes
you have set up and are allowed to set up (Mailboxes),
your redirections and auto-responders.
Mailbox management
Mailbox management page allows you to control various
aspects of your e-mails configuration. In it you will
see a list of all configured mailboxes and a button
to create new mailboxes. On existing mailboxes you are
able to create auto-responders, configure redirections
to other e-mail addresses, change the account password
and remove the account completely.
You are also able to create new mailboxes. To create
a new mailbox,
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1.
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Click the 'New Mailbox' button
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2.
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Enter a username (this will make up the bit of
the e-mail address before the @ symbol)
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3.
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Select the domain that the mailbox will be using
(from the drop down menu)
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4.
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Enter and confirm the password
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5.
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Click 'Save changes'. That's it, the mailbox
is set up.
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If you would like to configure an auto-responder or
redirection,
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1.
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Go to the Mailbox maintenance page.
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2.
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On the mailbox on which you would like to set
up the auto-responders click "Create responder
and configure redirections".
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3.
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To configure an auto responder, simply type the
text of your auto-response into the "message"
box and click the "save changes" button.
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4.
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To configure a redirection, simply enter the
e-mail addresses (separated by spaces) you wish
to redirect to into the 'Mailbox redirections'
box and click the "save changes" button.
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Email redirections
You can redirect email address from your domain name
to any other email address including addresses with
other service providers and web mail based systems.
To create an e-mail redirection
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1.
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Click on the 'Email redirections' link in the
left hand menu.
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2.
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Click the 'New redirection' button.
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3.
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Create the alias (the e-mail address that will
be redirecting) by typing a username and selecting
a domain for it to be used with.
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4.
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In the 'recipients' box enter the e-mail addresses
you would like to redirect to (separated by a
comma ).
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5.
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Click save changes.
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Default email delivery
The default e-mail delivery page is used to configure
what happens to email that is not delivered to user
mailboxes or not caught by your custom redirection and
auto responder rules. It is unnecessary if you have
a catch all configured.
Real-time
web stats
Full website statistics are available as standard on
all Datagate Shared Business Hosting solutions. You
can access your web statistics via your shared business
hosting control panel or directly at:
http://webstat.datagate.net.uk
Simply enter your FTP username in the 'Server ID' box
and click 'View Statistics'.
For more in-depth instructions on how to use the LiveStats
service, please consult the User Guide.
Your personal details
Your personal detail section allows you to update your
personal information and change your FTP / Control Panel
password.
Log off
Please use the log off button when you are finished
your session as it will securely close down the connection
and log you out of the system.
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