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Just a few nice things...
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"Web Merchant Service Ltd developed our first website
and the upgrade of that site. Their technical expertise
combined with the detailed attention given to understand
our business and its needs, and ability to communicate on
a non-technical level, have produced a site we are extremely
pleased with. The ongoing customer support we have received
has reinforced the trust we have in them as a key supplier
to our business."
Iain Mackintosh
Managing Director
Simply-4-Business Ltd t/a Simply-docs.co.uk
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"When setting up our new business the website and
online store was of paramount importance. We looked at various
providers, but chose Web Merchant Services based upon their
professional image, friendly and helpful can-do attitude,
and competitive pricing. We have been delighted with the
design of the online store and the results it has generated
for us. The speed and efficiency of Web Merchant Services
also impressed us, and we were amazed after one meeting
how close the first attempt was to the ideal layout we had
hoped for!
The service we continue to receive is excellent, and I would
highly recommend Web Merchant Services to anyone thinking
of venturing into e-commerce."
Alison Dickinson
Amtek
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"Well done guys! You managed to get an idea, with
no real structure, and turn it into a successful online
business. No matter what crazy ideas I have in the future,
you will be my first port of call"
Clayton Emms
Photographer - EcoPrints (UK)
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"Cuff-Cuff has been working with Web-Merchant for
over three years now. We've found it an excellent way, particularly
for start-up businesses, to enter the internet market. The
eCommerce Builder store is easy to use, even for IT novices.
The fact that there are fewer whizz-bangs in the standard
site than on some of the most sophisticated websites may
actually be an advantage.
The Web-Merchant support is also excellent and unstinting,
which is extremely important when developing a website to
compete in a fast-growing and fast-changing internet market.
The virtual terminal facility, although we haven't used
it all that often, was invaluable at the outset, before
the website was in place, and continued to offer an inexpensive
backup for card sales once the site was up and running.
We would recommend Web-Merchant without hesitation to other
businesses like ourselves."
Penny Tucker
Cuff Cuff
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"I was very impressed by the creativity, responsiveness
and after-sales service of the Web Merchant team.
Deadlines were met and the outcome far exceeded my expectations.
I have no hesitation whatsoever in recommending them to
others"
Richard Horswell
MD - RHMR Ltd
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I just wanted to say a huge thank you for all your telephone
support and patience when I inadvertently 'misplaced' Outlook
on my computer yesterday
My life flashed before me as Outlook disappeared from my
screen. Being a very small charity we do not have an IT
department. I was in real trouble but knew that you would
help if you could. Actually, another member of staff helped
me out when my normal contact was on holiday, so Web Merchant
Services must be complimented on employing good hearted
people
Thank you once again. You are real stars
Melanie Kemps
Director - Action trust for the Blind
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"Our website is now live and the people in the office
who are using eCommerce Builder have found it very easy
to use, so full marks to you all!
Finally, I just wanted to say thanks for all your help
in making this happen - all of you at Web Merchant have
been great and for that I am grateful. I will have no hesitation
in using you again or recommending you."
Leigh Dawson
Web Designer
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"As always, extremely quick and efficient- what more
can I say?!"
Jim Starr
Powerline Tattoo Supplies
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"When I first came to see you all I really had was
a crazy idea. I was making rabbit hutches for friends in
my back garden but now, thanks to the site and the ability
to take payments online, I have my own large workshop and
need to employ 12 members of staff just to keep up with
demand!
Any problems or questions that crept up were dealt with
quickly, efficiently and always with good humour. Because
my technical knowledge was limited, I never felt embarrassed
to admit I didn't understand something. Luckily you always
seemed to know what a "thingy", "what's it"
and a "doo da" were"
Graham Barnard
Happy Hutch Co.
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"I was pleasantly surprised to see the response I
got from yourselves last week when phoning to enquire about
the possibility of opening another merchant account due
to problems I was experiencing with one of your partners.
Instead of pushing me towards opening a new account, you
took my case on board, always calling back when you said
you would, be that 10 minutes or end of the day. All in
all it was a pleasant surprise by today’s customer
services!"
Sohail Syyed
Acyna Ltd (formerly Photon Software LTD)
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"Thank you for all your help in transferring our merchant
account across and integrating our shopping cart. I would
also like to thank you for your continuing support, help
and patience"
Adrian & Gillian
Golden Age Books
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