| Just a few things
our customers have to say about us
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"Web Merchant Service Ltd developed our first
website and the upgrade of that site. Their technical
expertise combined with the detailed attention given
to understand our business and its needs, and ability
to communicate on a non-technical level, have produced
a site we are extremely pleased with. The ongoing
customer support we have received has reinforced the
trust we have in them as a key supplier to our business."
Iain Mackintosh
Managing Director
Simply-4-Business Ltd t/a Simply-docs.co.uk
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"When setting up our new business the website
and online store was of paramount importance. We looked
at various providers, but chose Web Merchant Services
based upon their professional image, friendly and
helpful can-do attitude, and competitive pricing.
We have been delighted with the design of the online
store and the results it has generated for us. The
speed and efficiency of Web Merchant Services also
impressed us, and we were amazed after one meeting
how close the first attempt was to the ideal layout
we had hoped for!
The service we continue to receive is excellent, and
I would highly recommend Web Merchant Services to
anyone thinking of venturing into e-commerce."
Alison Dickinson
Amtek
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"Well done guys! You managed to get an idea,
with no real structure, and turn it into a successful
online business. No matter what crazy ideas I have
in the future, you will be my first port of call"
Clayton Emms
Photographer - EcoPrints (UK)
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"Cuff-Cuff has been working with Web-Merchant
for over three years now. We've found it an excellent
way, particularly for start-up businesses, to enter
the internet market. The eCommerce Builder store is
easy to use, even for IT novices. The fact that there
are fewer whizz-bangs in the standard site than on
some of the most sophisticated websites may actually
be an advantage.
The Web-Merchant support is also excellent and unstinting,
which is extremely important when developing a website
to compete in a fast-growing and fast-changing internet
market. The virtual terminal facility, although we
haven't used it all that often, was invaluable at
the outset, before the website was in place, and continued
to offer an inexpensive backup for card sales once
the site was up and running. We would recommend Web-Merchant
without hesitation to other businesses like ourselves."
Penny Tucker
Cuff Cuff
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"I was very impressed by the creativity, responsiveness
and after-sales service of the Web Merchant team.
Deadlines were met and the outcome far exceeded my
expectations. I have no hesitation whatsoever in recommending
them to others"
Richard Horswell
MD - RHMR Ltd
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I just wanted to say a huge thank you for all your
telephone support and patience when I inadvertently
'misplaced' Outlook on my computer yesterday
My life flashed before me as Outlook disappeared
from my screen. Being a very small charity we do not
have an IT department. I was in really trouble but
knew that you would help if you could. Actually, another
member of staff helped me out when my normal contact
was on holiday, so Web Merchant Services must be complimented
on employing good hearted people
Thank you once again. You are real stars
Melanie Kemps
Director - Action trust for the Blind
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"Our website is now live and the people in the
office who are using eCommerce Builder have found
it very easy to use, so full marks to you all!
Finally, I just wanted to say thanks for all your
help in making this happen - all of you at Web Merchant
have been great and for that I am grateful. I will
have no hesitation in using you again or recommending
you."
Leigh Dawson
Web Designer
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"As always, extremely quick and efficient- what
more can I say?!"
Jim Starr
Powerline Tattoo Supplies
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"When I first came to see you all I really had
was a crazy idea. I was making rabbit hutches for
friends in my back garden but now, thanks to the site
and the ability to take payments online, I have my
own large workshop and need to employ 12 members of
staff just to keep up with demand!
Any problems or questions that crept up were dealt
with quickly, efficiently and always with good humour.
Because my technical knowledge was limited, I never
felt embarrassed to admit I didn't understand something.
Luckily you always seemed to know what a "thingy",
"what's it" and a "doo da" were"
Graham Barnard
Happy Hutch Co.
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"Since going online, we have seen our sales
go from 10 a week to an average of 200. This was the
most cost-effective piece of business I have ever
conducted"
Paul A Coulson
PAC Car Electronics
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"I was pleasantly surprised to see the response
I got from yourselves last week when phoning to enquire
about the possibility of opening another merchant
account due to problems I was experiencing with one
of your partners. Instead of pushing me towards opening
a new account, you took my case on board, always calling
back when you said you would, be that 10 minutes or
end of the day. All in all it was a pleasant surprise
by today’s customer services!"
Sohail Syyed
Acyna Ltd (formerly Photon Software LTD)
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"Thank you for all your help in transferring
our merchant account across and integrating our shopping
cart. I would also like to thank you for your continuing
support, help and patience"
Adrian & Gillian
Golden Age Books
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