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If you are looking for customer support for our merchant
accounts, then please click here
During the day-to-day of a live business environment,
the last thing you need to have on your mind is doubts
about the reliability and availability of your providers.
Irrespective of your own strengths, if your business
relies on the Net, a hosting failure can prove disastrous.
Our 24.7 customer support gives you a single point
of access for any issues relating to our services or
our partners services.
For all issues that cannot be resolved through your
on-line Control Panel or by using our on-line Help &
Information System our highly-trained support personnel
are at your disposal via telephone and email.
If you cannot find the answer in our support
area then you can email us directly, at support@web-merchant.co.uk.
When contacting Support via e-mail please can you provide
whenever possible your company name, specific product
or service that requires support and any relevant login
details
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