| Prevention
of chargebacks / Delivery
of your goods or services
......................................................................................................................................................................................
Do not dispatch goods by whatever means (including
online delivery) to a third party address (that is,
an address other than the cardholder's address); this
is considered very high risk
- Deliver
goods/services on a timely basis and advise cardholders
when they can expect delivery
- When
delivering the goods, obtain the cardholder's signature
to show proof of delivery. If possible take an imprint
of the card at this point
- Notify
the cardholder of any delay of delivery
- Retain
documentary evidence of the delivery, together with
a description of the goods/services supplied, for
a minimum of 12 months.
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