When filling in the application please make sure that you are as precise as possible with your descriptions. Some customers have unfortunately been refused an account because they have failed to give an accurate description. For example - someone who is selling herbal products, may simply put 'Health care supplements'. However this can easily be misconstrued to mean pharmaceutical tablets, pills etc. However, if a description of '100% herbal products such as vitamins and protein supplements' had been entered then it would have passed the initial stage.

A number of businesses try to apply using false details and/or business descriptions e.g selling DVD's but in fact selling medication. As you can imagine this wastes alot of time for all parties involved, chiefly us. For this reason, anyone who knowingly provides wrong business information will be charged a £150 +VAT Fee