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What application documents and ID do I need to supply?


Due to money laundering regulations 1993 we are required to see different Proof of Identity and address in order to process your application. Once you apply you will receive an email with a list of supporting documents to return.

These are stated below:

Identification Documents

  • A photocopy of your passport or photocard driving licence, to confirm your identity

  • An original utility bill or bank statement, (Photocopies will not be accepted) to confirm your current home address. This must be recent, i.e. dated from within the last three months, and for a service provided directly to your home. Acceptable examples are bank statements, gas, water, electricity, or landline telephone bills.

  • An original voided cheque, to confirm the bank account details of the business. The cheque must show the name of the business to which the merchant account will be issued. A used cheque is not acceptable or original letter from bank to confirm business bank account details.

Application Documents

  • A Completed and signed Direct Debit Form

  • Signed Schedule of fees agreement

  • If the business currently accepts or recently accepted card payments, you must supply photocopies of the last 3 months card processing statements, . The statements must clearly show sales, refunds, and chargeback’s

    For help in completing the documents please click here



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Web-Merchant Services Limited © 1997 - 2017 - Company Registration No. 03919014

Fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). NCA Approved. Anti-Money Laundering Registration No.12709698. Data Protection Reg No. Z3544745
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National Crime Agency
Thawte Security
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Data Protection Act 1998: Reg No. Z3544745
Anti-Money Laundering Registration No.12709698
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