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Support Area > FTP
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The File Transfer Protocol (FTP) is used to transfer
files to your Web server. It is the standard method
of transferring files to and from web servers.
For a tutorial for using WSFTP LE
click here. For Smart FTP
click here
Accessing your web share
To access your data on a Datagate web server you
need three parameters:
1. Your server name (usually called "host
name")
2. your username and your password.
3 . Your FTP server (host) name is: [yourdomain].datagate.net.uk
e.g. If your domain is datagate-is-great.com then
you could access your share via datagate-is-great.datagate.net.uk
The username and password can be found in the welcome
e-mail your were sent when you signed up for your
account.
You can check to see how your files look by visiting
[yourdomain].datagate.net.uk or if your domain is
fully migrated, your ordinary URL (www.[yourdomain].com)
FTP Software
There are many FTP clients (programs) that you can
use to transfer your files. Here
is an exhaustive list.
A note on uppercase and lowercase
letters
For those customers using our UNIX web hosting, please
not that UNIX web servers are case sensitive. For
example, index.html is not the same as INDEX.HTML.
Windows does not make this distinction.
In order to avoid any problems, we suggest that when
determining filenames and directories you should always
use lowercase letters and avoid using the following
symbols: %, ~, /, [, ], *, etc.
Default pages
Every directory on the Web server can have a default
page. This is a file which is automatically loaded
by the Web browser when that directory is accessed.
If the default page does not exist then you will see
the contents of that directory. On our servers, this
file must be called index.html or index.htm (in lowercase).
You must have the default page in your root directory
in order to automatically load the home page.
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