Manual
review of transactions
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Often, the most effective tool against transaction
fraud is to manually review each transaction. The list
below provides a few suspicious circumstances, which
may lead to transaction fraud:
- A shopper ordering unusually
large amounts of an item without any preference for
the size, colour, make or model
- An existing shopper who suddenly
orders a substantial volume of goods
- A shopper who provides you
with more than one card to cover one order or a set
of orders
- A shopper who orders more
than once in a given day
- A first time shopper ordering
a number of goods quickly
- A number of large orders from
shoppers at a trade show
- A shopper who has attempted
the same transaction more than once, with the card
failing at the first attempt
- A shopper whose card issuer
country does not match their delivery address.
- A shopper who refuses to confirm
their credit/debit card and billing address details.
- A shopper who has purchased
their goods /services from one of the following countries:
| Countries
with high occurrences of Chargebacks |
| Bosnia |
Bulgaria |
Croatia |
Egypt |
Indonesia |
Iran |
Iraq |
Israel |
| Malaysia |
Nigeria |
Pakistan |
Romania |
Russia |
Serbia |
Yugoslavia |
As the process of reviewing each transaction by hand
is both time consuming and expensive we recommend that
based on the circumstances above you create your own
fraud prevention rules, which flags such unusual transactions
for further research.
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