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Recent Online Purchase Enquiry Information


If you have recently made a purchase on a website that uses our merchant account system and are experiencing problems, we unfortunately are unable to assist or provide any merchant details. We are unable to authorise refunds nor stop transactions. If you have an enquiry relating to payment you have made through our systems, you must speak directly to the company you purchased from.

If you are unable to contact the merchant directly then you will need to contact your bank.



 

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