How secure is it buying from Web-Merchant?
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Web-Merchant uses the RBS WorldPay and Optimal Payments state of the art security tools and techniques, both proprietary and unique, to ensure that you and your shopper are protected against what is nowadays a virtually nonexistent risk. The systems also have inbuilt system redundancy and fault tolerance, to provide you with a virtually uninterrupted service 24 hours a day, seven days a week. The systems have evolved over many years and gained full bank approval.

If the shopper keys in their card details at home or in the office, surely they are not encrypted until after they arrive at the secure system?

Using industry standard SSL, Thawte and WorldPay unique encryption systems, this is not actually the case. When the shopper fills in the payment form and clicks the submit button, their details are not sent straight away. What actually happens is that a secure link is set up between the shopper's browser and the WorldPay payment system and an encryption code is requested and received, which then wraps the order and transaction details before leaving the shoppers premises.

Can anybody FTP to the secure server?

No, to protect the systems and customers peace of mind, FTP is not allowed to the secure server.

What level of encryption do you have?

Thawte 2048 bit encryption systems. At the browser 128 Bit SSL is used.

Are Web-Merchant sites tested and fully approved?

Yes, there is an extensive Quality Assessment process. This process ensures that integrity is maintained at our clients end of the transaction process, and to ensure that the integration between the web site and credit card network has been carried out correctly. The whole process has been designed to ensure a shoppers buying experience is safe and secure.