Terms and Conditions
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1. Information and Accuracy
2. Products & Services
3. Liability
4. E-mail and attachments
5. Complaints & Disputes
6. Disclaimer
7. Declaration
8. Rejection of an application or other type of business

Information and Accuracy

While Web-Merchant Services attempts to convey accurate and current information about this site, the information provided may contain typographical or technical errors. All information is provided "as is" with no guarantee of completeness, accuracy, or the result obtained from the use of this information, and with warranty of any kind, expressed or implied. Users are advised to confirm the accuracy of any information presented on this site before trusting it in any way.

Products and services

Web Merchant Services products and services may be changed or updated without prior notice.

Liability

In no event will Web Merchant Services Ltd, under any circumstance, be held liable for any damages whatsoever, including without limitation, damages for loss of profit, business interruption, loss of information or data, arising out of the use of or inability to use this Web site and the information it contains.

E-mail and attachments

The e-mail and attachments that we send contain confidential information addressed to a specific recipient(s) which is private and protected by law. If you are not an addressee, any disclosure, copying, distribution or use is strictly prohibited and you are requested to advise us immediately of the information you have received.

We take reasonable precautions to ensure our e-mails are virus free. Automatic scanning of all inbound and outbound e-mail is employed to prevent any infected e-mails crossing our Virus Scan Gateway. However, we cannot accept responsibility for any virus transmitted by us and recommend that you subject our e-mails to your own virus checking procedures.

Complaints & Disputes

In the event of a dispute between the parties concerning an agreement each of the parties shall in the first instance, bring the dispute at the earliest opportunity to the attention of a Director or similar officer.

Disclaimer

In order to increase a merchant's chance of obtaining a merchant facility with one of our sponsor banks due to an applicants status and/or business model and following a full risk assessment of an application, we may need to increase certain elements: mainly the settlement period and the rolling reserve (other terms may be effected depending on the risk sector you operate in and your company’s credit rating). Indeed a longer settlement period and a larger rolling reserve are more likely to reassure our processing bank that we have taken sufficient steps to mitigate the risk exposure on an account.

As you can imagine we are unable to tell who will have their terms increased until an application has been put in and is being processed. Please be reassured that you are under no obligation to continue with the application if the new terms offered no longer meet your requirements. If this is the case than simply reply to the relevant email and your application will be terminated

Rejection of an application or other type of business

Web Merchant Services has the right to refuse the business of any potential or current customers for moral, ethical or any other reason(s). Even if the information they have supplied is true and complete. We retain this right if we feel that the customer and/or the information they have supplied is not what it appears. All rejections are sent via email once an assessment has been completed.

Declaration

During our assessment of your application, we will use the services of credit reference agencies to confirm your home address and calculate your personal credit score. Information held by the credit reference agencies is used by us and others to help verify the identity of customers and to assess their ability to meet financial commitments. This enables accounts to be opened more quickly and reduces the need to obtain third-party references.

To enable us to form an accurate view of the existing financial commitments of customers, credit reference agencies may link the records of “financial associates” (such as spouses, family members, or cohabiters) who have entered into joint financial obligations. Once linked, this association means that each of the records will be taken into account in all future applications for credit by either financial associate and will continue until one of them successfully files a “disassociation” with the credit reference agencies by establishing that this financial link no longer exists. Information held about you by the credit reference agencies may already be linked to records relating to one or more of your “financial associates”. If so, for the purposes of any application to us for services you may be treated as financially linked and if so your application will be assessed with reference to any associated records. Further details about “financial association”, “disassociation”, and credit reference agencies are available by contacting the credit reference agencies directly.

We may make periodic searches of our records, credit reference agencies, and fraud prevention agencies to manage your account, and to take decisions regarding your account and the terms under which we have opened it, including whether or not to confirm or extend your account.

You have the right of access to your personal records held by credit reference and fraud prevention agencies. We will supply the names and addresses of the agencies we use upon request.

By submitting the application documents you confirm that you have read the foregoing and agree to us obtaining the aforementioned information during our assessment of your application for payment processing services.