Please be aware that due to the nature of high risk businesses, the underwriting
criteria and the aggregated accounts used, these types of accounts do
take longer to set-up then standard low risk accounts. However we will
always try and set up an account as soon as possible.
Please note that we are working for you! Therefore once we know
anything about your application we will notify you straight away. There
is no benefit whatsoever for us to withhold information that would slow
down an application and it is very important for us to get you live and
trading as soon as possible.
Once the application
has been received, including all documents, the account
can be approved and up and running in less than 10
working days. However during busy periods and bank
holidays the process may take longer.
1 - 3 WORKING
3 - 7 WORKING
7 - 10 WORKING
application received and reviewed for pre-approval
rejected, you will be notified within 48 hours
accepted, you will be notified via email within 48
hours of receipt of application with the relevant
documents to complete.
are checked and further information requested from
you (if applicable). Once all information is received
the application is classed as 'complete' and sent
API documentation sent out for your technical developer
to view and confirm can be used
API confirmed MID agreement sent out to you to sign,
scan and return to us via email. Integration documents
and test account details are sent to you to begin
integration along with technical support details
tests are completed and verified
Account in now active
to speed up your application? For 10 simple ways to speed
up your application please
sure that all information contained in the application forms
and documents is complete, cohesive and correct. Incomplete
applications cannot be processed and will cause delay.
day it takes to receive the relevant documents back, that's
at least how much of a delay there will be in processing.
For example if we provide an estimated timescale of 10 days
to activate an account, but receive the documents back 4 days
after sending them, the complete process will take a minimum
of 14 days.