Understanding the Merchant Account Solution 2 Documents

Once you apply the relevant documents will be provided via email.

Even though you will receive instructions on how to complete them, the below information may be helpful.

1. Direct Debit Instruction
2. Customer Agreement
3. Bank Compliance Form
4. Schedule A

Direct Debit Instruction

The Direct Debit instruction is for the annual hosting fee. If you are applying from abroad you will not need this.

Customer Agreement

The Customer Agreement sets out the terms and conditions of this service. You will need to retain a copy of the agreement but return the last page to us

Bank Compliance Form

The Bank Compliance Document is not only there to meet our compliance requirement but also, and more importantly, to ensure that funds due to you are routed swiftly and correctly to your bank account. Please print the form, GET YOUR BANK TO SIGN AND STAMP IT, and then YOU return the completed form to us.

Please note that the 'Admin Code' will be completed by us.

Schedule A

The Schedule A together with the signed Agreement page, form the 'Customer Agreement'