Understanding
the High-Risk Documents
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When you wish to apply for an Internet Merchant
Account which enables your online business to accept
Visa & MasterCard payments, we kindly ask you to
use the following checklist to ensure that you have
included all required documentation.
Once the merchant account documentation has been received
and approved, you will receive an email with the integration
information and test configuration account. You will
then receive the financial agreement to sign and return.
Please send us the following documents digitally
scanned via e-mail:
- Scan copy of valid ID of company's
owners/director. Preferably Passport or National ID
- Voided cheque (or a copy of
a recent Bank Statement)
- Certificate of Incorporation
(and related documents)
- A copy of the Terms &
Conditions as listed on website
- If applicable: 6 months previous
processing (Excel spreadsheets are not accepted, unless
they are accompanied by screen shots from the actual
system)
- If applicable: Copy of Business/Operating
License(s)
Selling online through a website...
Furthermore, please make sure the following points
on the website are met:
- Clear posting of the company's
legal name on the website
- Clear posting of the Customer
Service telephone number or email address
- Clear posting of the Refund
and Return Policy
- Clear posting of delivery
methods and timing
- Listing of products with pricing
stated in the settlement currency
- Website order page needs to
be secure/SSL
- Domain name should be registered
in the company's name
- If the Internet site is still
under development, then we require a username and
password which enables the bank to access the BETA
site and carry out the due diligence
Please make sure all abovementioned points are checked
and send the documents (digitally scanned) to:
applications@web-merchant.co.uk
MOTO (VPOS only) sales...
If you require only a Virtual Terminal (VPOS) then
we can still help. However you will need to complete
an extra MOTO document that will be sent to you once
you apply. The reason for this is that these types of
transactions are more open to fraud by the merchant.
Therefore we need to be satisfied that you have fulfilled
certain criteria. i.e. In which way do you advise your
customer explicitly of the total order sum at the end
of the order form? In which way do you inform your customer
of the debiting time for the respective transaction?
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