FREE Virtual Terminal as part of the Standard Account Solution 2
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Please click here for prices, costs and much more Our Mail Order Telephone Order Payment Service enables you to accept payments by phone, fax or mail using an online form. So, in addition to accepting payments directly through your internet site, you can process sales from your other channels, using the same payment system. Please note that no website is needed to be integrated so can be used for MOTO (Mail Order, Telephone Orders) only. Please be advised that MOTO only merchant accounts may be subject to an extra application process.

Features

• Processes payment details taken by phone, fax or mail
• Quick and easy to set up with no complex software to install
• Hosted on secure servers
• Pre-Authorisation - authorises an amount on a card without actually taking it - more >>>
• Accept a wide range of card payment types
• Accepts multi-currency transactions
• No software to maintain

Basic Information needed to process a MOTO transaction

• Card Holder: Card holder as it appears on the credit card.
• Card Number: Credit/debit card number.
• CVV: Card Verification Value Code.
• Expiry Year and Month: Credit card expiry year and month.
• Card Type: This value is optional
• Issue Number: Card types like Switch or Solo have an issue number

Benefits

• Increase sales by accepting 'Card Not Present' transactions
• Can be used solely for MOTO transactions
• Pre-Authorisation - authorises an amount on a card without actually taking it - more >>>
• Support customers who may prefer not to enter their card details online
• Enable consolidation of call centre and mail-order operations
• No need for separate processing and reporting systems for Internet and non-Internet sales
• Increase global sales by taking multi-currency payments

Deferred Payments (pre-Authorisation)

In addition to the normal online credit/debit card checks, you may want to make offline checks against your shopper's credit/debit card. Deferred payment (or pre-authorisation) gives you the time to make such checks.

The shopper enters their card details as normal, the online checks are made, and funds are reserved for payment against the shopper's card. However, the payment is not completed at the time, but deferred, allowing you to make additional offline checks against the card. If you are satisfied with the results of those additional checks, you complete (or post-authorise) the transaction. The shopper is now debited, and remittance (the funds that are made over to you) is made to your account.

If you want to support both standard authorisation and pre-authorisation on your web site, we will need to set you up with two remittance accounts. You can manage pre-auth transactions through to post-authorisation on the Customer Management System (CMS)

Note: Pre-authorised transactions are effective only for five working days and, if not post-authorised, will lapse after this period. This means that the shopper's card will not be debited and you will not receive remittance of funds.