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American Express Information

NB: We can not answer ANY American Express account holder information.

Please contact them direct - 0800 33 99 11 or please visit their website by clicking here

To accept Amex payments with our merchant accounts you must apply to American Express direct for the ability to do so.

Please be aware that Amex will add an extra percentage to all American Express internet transaction charges. These percentages range from 1.6% - 2.9% (subject to status).

To apply to accept Amex please call American Express on 0800 33 99 11 between the hours of 9am and 5pm, Monday to Friday. Please have the following information available:

  • The name, home address and date of birth of the owner or authorised signatory of your business

  • If more than 4 benefical owners you will need to supply a board of resolution letter

  • The name of your bank

  • The bank account number where you would like American Express to deposit your funds

  • The bank sort code for this account

  • If you currently accept cards, please provide details, including the name of the payment provider and merchant number

The application takes 7 - 10 business days and costs £150.00 to assess the application and generate (with a bit of luck) an ID number! You will then receive all relevant documentation via the post.

If you have any further questions please contact American Express as we are unable to answer any questions referring to this.

Above details correct on 26th May 2015

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