When you apply online you will receive
an email informing you if you have passed the initial
stage or not. If so, you will receive an email with a
short list of supporting
documents to return.
Once all forms and supporting documents
have been received back to us (if requested), your application
will be assessed, you will then be contacted with a decision.
You will also be contacted if any questions regarding
your application arise.
Please note that we always try and pre-approve an application
before requesting further documents
Please also be aware that if there are any
problems with the paperwork submitted, such as incomplete
data or inconsistencies, those issues will delay account
approval. We find that when an application
takes longer than anticipated, 9 out of 10 times this
was down to the fact that the merchant did not provide
everything asked of them or that their website did not
comply as requested.
Please make sure the following are
done to enable us to set your account live in a timely