always good to hear from our customers. However, before contacting
us have you checked to see if we can indeed help your business?
We often get emails or
phone calls from customers simply asking if we can help. By using
the list below, not only will we let you know now, we will take
you to the costs and fees. Please note that we check and update
this list every day.
We aim to answer all enquiries as quickly as possible (normally
within a couple of hours). However, there are occasions, depending
on the nature and complexity, when additional time may be required
to gather all of the necessary information.
Please make sure to inform us what exactly you are or will be taking
payments for, as well as your country of incorporation. Unfortunately
without this information we will not be able to reply.
Please note that support for LIVE mechant accounts
is available 24 hours a day, 365 days a year. We also provide
an online merchant area allowing you to fully manage your account
and request technical support day or night
Web-Merchant Services Limited
Ground Floor Office Suite
Manor Farm, Bainton
Company Registration: 03919014
Anti-Money Laundering No.12709698
GDPR Registration No. Z3544745
Fully PCI DSS Compliant and NCA Approved
US A CALL
Because we understand that every merchant is
different, costs cannot be determined until we learn more. Therefore
we can only provide costs once we receive an online application
and can not provide pricing over the phone.
0845 475 3540 Calls are answered between 10am and
Fully compliant with the Payment Card Industry
Data Security Standard (PCI DSS). NCA Approved. Anti-Money Laundering
No.12709698. GDPR Registration No. Z3544745
MasterCard ® is a registered trademark of MasterCard International
Inc. Visa ® is a registered trademark of Visa International