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Safe, secure and reliable payment processing since 1997
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Looking to get in touch?


It's always good to hear from you. However before contacting us have you checked to see if we can indeed help?

We will often get emails and phone calls from customers simply asking if we can help.
By using the list below, not only will we let you know now, we will take you to the costs and fees.


Last updated 11th October 2017




Send us an enquiry

With 20 years in the payments industry, and with a large network of acquirers, we are confident we can find you a solution that's a perfect fit for your business - and with the most reliable support.

We aim to answer all enquiries as quickly as possible (normally within a couple of hours). However there are occasions, depending on the nature and complexity, when additional time may be required to gather all of the necessary information.

Please note that general sales and enquiries is available 9am - 4pm (GMT) Monday to Friday (excluding UK public holidays)


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Office Opening Hours

Monday to Friday: 9am - 4pm
Saturday & Sunday: Closed
UK Public Holidays: Closed

Follow us on Twitter - @webmerchant97

Drop us an email

Please make sure to inform us what you will be taking payments for and your country of incorporation.

enquiries@web-merchant.co.uk

Give us a call

We are based in the UK and do not operate out of a call centre or use an automated phone system. This means you speak to a real person from the moment we answer.

0845 475 3540

Corporate Office Address

Web-Merchant Services Limited
First Floor Office Suite
144 - 148 English Street
Kingston upon Hull, East Yorkshire
HU3 2BT
United Kingdom

Abuse of our systems

If you are aware of abuse of our systems please contact us straight away:

0845 475 3540
m.support@web-merchant.co.uk

Application or Enquiry Update

Please wait until your application is at least 3 days old before checking your status.

You will always be updated via email. Therefore if you have not received anything please check all junk folders as this can often be the reason for missing emails - Learn more

 

 


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Secure application process, fast settlement, numerous free features, dedicated account manager and 24/7 support

Web-Merchant Services Limited © 1997 - 2017 - Company Registration No. 03919014

Fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). NCA Approved. Anti-Money Laundering Registration No.12709698. Data Protection Reg No. Z3544745
MasterCard ® is a registered trademark of MasterCard International Inc. Visa ® is a registered trademark of Visa International Service Association.

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National Crime Agency
Thawte Security
TrustWave
Data Protection Act 1998: Reg No. Z3544745
Anti-Money Laundering Registration No.12709698
PCI DSS Certified

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