always good to hear from our customers. However, before contacting
us have you checked to see if we can indeed help your business industry?
We will often get emails
and phone calls from customers simply asking if we can help. By
using the list below, not only will we let you know now, we will
take you to the costs and fees. Please note that we check and update
this list every day.
Looking for merchant support for your LIVE account? As well as providing
24/7 support and a merchant area once your account is live, we also
provide direct phone numbers so that you can get support day or
night to help keep your business running. If you currently require
support please use the contact information provided as part
of your approval and integration.
SEND US AN ENQUIRY
We aim to answer all
enquiries as quickly as possible (normally within a couple of hours).
However, there are occasions, depending on the nature and complexity,
when additional time may be required to gather all of the necessary
Please note that email enquiries are answered between 8am - 5pm
Monday to Friday (GMT and excluding UK
are here ready
to help Monday to Friday.
We answer emails from 8am until 5pm (often after these hours)
and answer phone calls from 10am until 4pm.
Please note that we are closed on Saturday and Sunday (weekends)
and also UK
US AN EMAIL
Please make sure to inform
us what you will be taking payments for and your country of