It's always good to hear from you. However before
contacting us have you checked to see if we can indeed help?
We will often get emails
and phone calls from customers simply asking if we can help. By using the list below, not only will we let you know now,
we will take you to the costs and fees.
Last
updated 11th October 2017
Send
us an enquiry
With 20 years in the payments industry, and with a large network
of acquirers, we are confident we can find you a solution that's
a perfect fit for your business - and with the most reliable support.
We aim to answer all enquiries as quickly
as possible (normally within a couple of hours). However there are
occasions, depending on the nature and complexity, when additional
time may be required to gather all of the necessary information.
Please note that general sales and enquiries is available
9am - 4pm (GMT) Monday to Friday (excluding UK public holidays)
We are based in the UK and
do not operate out of a call centre or use an automated phone
system. This means you speak to a real person from the moment
we answer.
0845 475 3540
Corporate Office
Address
Web-Merchant Services Limited
First Floor Office Suite
144 - 148 English Street
Kingston upon Hull, East Yorkshire
HU3 2BT
United Kingdom
Abuse of our systems
If you are aware of abuse
of our systems please contact us straight away:
Please wait until
your application is at least 3 days old before checking your
status.
You will always be updated via email. Therefore
if you have not received anything please check all junk folders
as this can often be the reason for missing emails - Learn
more
