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Safe, secure and reliable payment processing since 1997

Looking to get in touch?

It's always good to hear from our customers. However, before contacting us have you checked to see if we can indeed help your business industry?

We will often get emails and phone calls from customers simply asking if we can help.
By using the list below, not only will we let you know now, we will take you to the costs and fees.

Business list was last updated 20th June 2018

Send us an enquiry

With over 20 years in the payments industry, and with a large network of acquirers, we are confident we can find you a solution that's a perfect fit for your business - and with the most reliable support.

We aim to answer all enquiries as quickly as possible (normally within a couple of hours). However, there are occasions, depending on the nature and complexity, when additional time may be required to gather all of the necessary information.

Please note that general sales and enquiries is available 9am - 4pm (GMT) Monday to Friday (excluding UK public holidays)

Contact Name: *

Email Address: *

Country of Incorporation: *
Business Industry or Products Sold: *

Message: *

Please explain in detail what you would lke to discuss or what you will be accepting payments for. DO NOT simply put 'we need to accept payments' or 'call me' as we will not be able to reply.

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Office Opening Hours

Monday to Friday: 9am - 4pm
Saturday & Sunday: Closed
UK Public Holidays: Closed

Follow us on Twitter - @webmerchant97

Drop us an email

Please make sure to inform us what you will be taking payments for and your country of incorporation.


Give us a call

Because we understand that every merchant is different (and costs cannot be determined until we learn more), we can only provide costs once we receive an online application. We can not provide pricing over the phone

0845 475 3540

Corporate Office Address

Web-Merchant Services Limited
First Floor Office Suite
144 - 148 English Street
Kingston upon Hull, East Yorkshire
United Kingdom

Abuse of our systems

If you are aware of abuse of our systems please contact us straight away:

0845 475 3540

Application or Enquiry Update

Please wait until your application is at least 3 days old before checking your status.

You will always be updated via email. Therefore if you have not received anything please check all junk folders as this can often be the reason for missing emails - Learn more


Get started today...


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How It All Works
What is a Merchant Account?
What is a Payment Gateway?

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Merchant Account and Gateway
Online Payments
Adult Merchant Account
High Risk Merchant Account
Credit Card Machines
eCheck Payment Processing
Free Virtual Terminal

High Volume & Corporate Accounts

National Crime Agency
Thawte Security
Data Protection Act 1998: Reg No. Z3544745
Anti-Money Laundering Registration No.12709698
PCI DSS Certified

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Web-Merchant Services Limited © 1997 - 2018 - Company Registration No. 03919014

Fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). NCA Approved. Anti-Money Laundering Registration No.12709698. GDPR Registration No. Z3544745
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