Take me home

Credit and fraud checks as part of the application

Please note that credit checks are only done at the end once we receive all the documents back from you and we know we can help. We don't want to be affecting peoples credit scores unnecessarily.

Please click here for more information on the checks preformed as part of the application process

Why do I get credit checked when I'm not taking out credit with you?

Merchants typically collect payment in advance of providing the product or service as well as providing some sort of quality assurance (e.g. will be delivered, can be returned, satisfaction guarantee, etc.). Therefore, the risk born by an acquirer is similar to providing a line of credit. If a merchant acts poorly and the business can't or won't remedy the situation, the merchant account provider is then liable for all the chargebacks and losses.

My credit rating isn't the best. Can you still help?

In most cases, yes. However, this does depend on what type of credit history it is. Please note that if you were a director of a business that went into administration, or you had your merchant facility terminated (TMF) this makes it much harder (but not always impossible) to help. Therefore you may be offered a different account - such as a high risk one - or offered different terms.

Business credit history check

Unfortunately we often come across cases where a director of a company, who has bad credit, will start a new company without settling old debts in the hope of acquiring merchant status (known as a Phoenix company). Even though limited companies have limited liability, we will still need to check the credit history of the business and also each partner.



Personal credit history check

If you have certain on-going credit issues or have even come out of bankruptcy, we can often still help. It all depends on how many defaults you have, how old they are, how far apart they are, how much you owe and if they have been settled. If, however, you have more than one CCJ and /or an IVA in place, we unfortunately can not help.


Depending on credit history (and business type), following a full risk assessment of an application, in order to increase the merchant's chance of obtaining a facility with one of our sponsor banks, we may sometimes increase two specific elements:

1. the settlement period and / or
2. the rolling reserve

Indeed a longer settlement period and a larger rolling reserve are more likely to reassure our processing bank that we have taken sufficient steps to mitigate the risk exposure on an account.

As you can imagine we are unable to tell who will have their settlement period and rolling reserve increased until an application has been put in and is being processed. Please be reassured that you are under no obligation to continue with the application if the new terms offered no longer meet your requirements. If this is the case than simply reply to the relevant email and your application will be terminated.



Get started today ...
Simply choose and click on your business from the drop down menu and we will redirect you to the account we can provide

Thawte Security
Data Protection Act 1998: Reg No. Z3544745
Anti-Money Laundering Registration No.12709698
PCI DSS Certified





Company Profile
Contacting Us
White Papers and Datasheets
Credit History and Checks
Why applications get declined
How It All Works


What is a Merchant Account?
What is a Payment Gateway?

Switch To Us Today and Save on Fees

Low - Medium Risk Online Payments
Adult Merchant Account
High Risk Merchant Account

eCheck Payment Processing
Free Virtual Terminal

Safe, secure and reliable payment processing since 1997

Web-Merchant Services Limited © 1997 - 2021 | Company Registration No. 03919014

Fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). NCA Approved. Anti-Money Laundering No.12709698. GDPR Registration No. Z3544745
MasterCard ® is a registered trademark of MasterCard International Inc. Visa ® is a registered trademark of Visa International Service Association.

GDPR Privacy Policy
Legal Information  | Terms and Conditions | Cookies | Anti-Money Laundering Policy
| html sitemap | xml sitemap | Twitter | LinkedIn