When filling in the application please make sure that you are as precise as possible with your descriptions. Some customers have unfortunately been refused an account because they have failed to give an accurate description. For example - someone who is selling herbal products, may simply put 'Health care supplements'. However this can easily be misconstrued to mean pharmaceutical tablets, pills etc. However, if a description of '100% herbal products such as vitamins and protein supplements' had been entered then it would have passed the initial stage.

A number of businesses try to apply using false details and/or business descriptions e.g selling DVD's but in fact selling medication. As you can imagine this wastes alot of time for all parties involved, chiefly us. For this reason, anyone who knowingly provides wrong information will be charged a £150 +VAT Fee

More importantly this practice is illegal

This is classed under UK law as 'trying to acquire products and services under false pretenses with the aim to commit fraud'. As you can imagine we take this very seriously and anyone caught doing so will have their business details past over to the appropriate authorities.

Any company who changes their business model must inform us as soon as possible, otherwise their account could be closed with immediate effect and no refund given.

Please click here to read about the checks performed as part of the application process