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Home > Merchant Account Solutions > Account Information > Frequently Asked Questions


What appears on a customers card or bank statement?


With the Standard Merchant Account your trading name appears on the card statement. Please be advised that if you are a sole trader it will be your personal name trading as i.e. W Merchant t/a ABC Industries.

With certain High-Risk and Adult Merchant Accounts (subject to application) it doesn't have to be the trading name and can be something different. If you (the merchant) would like to have discreteness then you could for example also use a support website as the descriptor (as long as the website is managed by you).

Please note that we may provide the descriptor for you which we will need you to shown on your website




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Web-Merchant Services Limited, Ground Floor Office Suite, Manor Farm, Bainton, East Yorkshire, YO25 9EF, United Kingdom

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