Take me home

Frequently Asked Questions

Please find the FAQ's for our three main direct payment solutions - Standard, High Risk and Adult accounts.

Detailed information for all our products and services can easily be found by using the links above. However, if you are unable to find the information you require then these are the most frequently asked questions regarding our Internet Merchant Accounts and Secure Payment Gateways.

Please note that certain terms such as settlement period and roilling reserves can only be provided once we receive and process a complete application. Of course, if you do not like the terms you can simply walk away with nothing to pay.

Aggregated Accounts - If we are unable to set you up with a direct merchant account (one owned by you, in your name) we will provide an aggregated solution. Please note that we will inform you at time of application if we will be supplying an aggregated solution and where it will be located - Canada, EU or US. European and American (North and Central) aggregated solution FAQ's

FAQ's last updated 12th October 2019


Popular Questions

Payments and Financial

Company Information and Banking

Website Requirements / Integrations

Application Questions


Once you have read the FAQ's we recommend also reading our 'important information' section as we have outlined what we feel are the most important parts of the merchant account and gateway that you need to understand before applying

Get started today ...
Simply choose and click on your business from the drop down menu and we will redirect you to the account we can provide

Thawte Security
Data Protection Act 1998: Reg No. Z3544745
Anti-Money Laundering Registration No.12709698
PCI DSS Certified





Company Profile
Contacting Us
White Papers and Datasheets
Credit History and Checks
Why applications get declined
How It All Works


What is a Merchant Account?
What is a Payment Gateway?

Switch To Us Today and Save on Fees

Low - Medium Risk Online Payments
Adult Merchant Account
High Risk Merchant Account

eCheck Payment Processing
Free Virtual Terminal

Safe, secure and reliable payment processing since 1997

Web-Merchant Services Limited © 1997 - 2021 | Company Registration No. 03919014

Fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). NCA Approved. Anti-Money Laundering No.12709698. GDPR Registration No. Z3544745
MasterCard ® is a registered trademark of MasterCard International Inc. Visa ® is a registered trademark of Visa International Service Association.

GDPR Privacy Policy
Legal Information  | Terms and Conditions | Cookies | Anti-Money Laundering Policy
| html sitemap | xml sitemap | Twitter | LinkedIn

Important Information