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Frequently Asked Questions

Please find the FAQ's for our three main payment solutions - Standard, High Risk and Adult accounts.

Detailed information for all our products and services can easily be found by using the links above. However if you are unable to find the information you require then these are the most frequently asked questions regarding our Internet Merchant Accounts and Secure Payment Gateways.

Once you have read the FAQ's we recommend also reading our 'important information' section as we have outlined what we feel are the most important parts of the merchant account and gateway that you need to understand before applying

If we are unable to set you up with a direct merchant account (one owned by you, in your name) we will provide an aggregated solution. Please note that we will inform you at time of application if we will be supplying an aggregared solution and where it will be located - Canada, EU or US.

European and American (North and Central) aggregated solution FAQ's

Popular Questions

Payments and Financial

Company Information and Banking

Website Requirements / Integrations

Application Questions


Found something wrong?
If you think you may have found an answer that does not match something else on our website, we really want to know about it. Therefore please email webmaster@web-merchant.co.uk making sure to let us know what exactly you think is wrong and on what page.

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Company Profile
Contacting Us
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Credit History and Checks
Why applications get declined
How It All Works
What is a Merchant Account?
What is a Payment Gateway?


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Merchant Account and Gateway
Online Payments
Adult Merchant Account
High Risk Merchant Account
Credit Card Machines
eCheck Payment Processing
Free Virtual Terminal

High Volume & Corporate Accounts

National Crime Agency
Thawte Security
Data Protection Act 1998: Reg No. Z3544745
Anti-Money Laundering Registration No.12709698
PCI DSS Certified

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Web-Merchant Services Limited © 1997 - 2018 - Company Registration No. 03919014

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