As well as providing a merchant area once your
account is live, allowing you to fully manage your account and
request support, we also provide direct phone numbers so that
you can get support day or night to help keep your business
is only for merchants already set-up for processing
Please note that once your account is live
we also provide a 24/7 merchant area, allowing you to fully manage
your account and request technical support day or night.
team are ready to answer any questions or sort any issues you have,
therefore you can have peace of mind knowing you are fully supported.
WE ARE CURRENTLY REDEVELOPING
OUR SUPPORT AREA
Therefore if you currently require support please use the contact information
provided as part of your integration.
When contacting support please make sure to have
your Company Name and MID number ready
Integration Guides and Account Login
Due to the nature of payments, integration methods are often subject to
change without notice. Therefore we now provide Integrations guides once
an application is approved and ready for integration work. We can supply
guides beforehand on request subject to terms
Scheme Logos You can now display card logos anywhere on your website.
This is a welcome step forward for our customers. Download all the official
logos and graphics for your checkout pages
Accounts & Environments
We provide test environments and test accounts to enable you to test your
website and ecommerce integration. This can be advantageous when developing
your website, as it enables you to try out your payment pages with credit
cards without transferring real funds
Fully manage your customer profiles, run reports, et recurring billing
schedules, and request technical support. You should only proceed to login
if you are authorised to access the Back Office
This section is designed to help you understand the process that both
you and your customers will go through when using our systems. For security
reasons these are not live on the payment gateway system
If using a website to sell online you must comply with certain website requirements.
Please note that these rules must be rigidly adhered to
Live account Information and Downloads
Detailed information for all our products and services can easily be found
by using the links above. However if you are unable to find the information
you require then these are the most frequently asked questions regarding
Yes. As part of the merchant account we
provide all integration guides, free technical support
and also test environments and test card numbers. Everything
is provided via email once the merchant account set-up
reaches a specific point
We understand that our merchants vary with
respect to their needs and requirements. Whether or not
you have a website or shopping cart, our processing options
give you the flexibility to select from one or all of
Because of this there are numerous ways to integrate
your eCommerce website. A variety
of methods could be used, each of which is described
in our integration guides and depends on the website you
wish to use.
We don't enforce it, but do recommend it.
You can choose whether to use it with all our accounts
as well as the high-risk and adult accounts, however depending
on business type or risk we may enforce it on these accounts.
Please find the most commonly requested account documents to download
(all in PDF).