This section is for LIVE / APPROVED merchants already set-up with payment processing

Urgent and immediate support for LIVE mechant accounts is available 24 hours a day, 365 days a year. We provide full contact details (including direct telephone numbers) and also provide an online merchant area.

However, if you require non-urgent support such as updating company information, needing extra accounts (or new MIDs), resetting reporter / portal logins etc. this can be requested here

Contact Name: *
Email Address: *
Company Name: *
Merchant ID (if known):
Your Website:
What is it in relation to: *
How can we help: *
Please explain in detail what you would like support for and what it is you require. Completing the form correctly will help our team resolve your issue in a fast and effective manner
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Web-Merchant Services Limited © 1997 - 2019
Company Registration No. 03919014

Fully PCI DSS compliant. NCA Approved. Anti-Money Laundering Registration No.12709698.