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High Risk Approval Timeline

Please be aware that due to the nature of high risk businesses, the underwriting criteria and the aggregated accounts used, these types of accounts can take longer to set-up then standard low risk accounts. However we will always try and set up an account as soon as possible.

Please note that we are working for you! Therefore once we know anything about your application we will notify you straight away. There is no benefit whatsoever for us to withhold information that would slow down an application and it is very important for us to get you live and trading as soon as possible.

Once the application has been received, including all documents, the account can be approved and up and running in less than 5 working days. However during busy periods and bank holidays the process may take longer.
Application & Review
Approval / Integration
Agreement & Activation

* Online application received and reviewed for pre-approval
* If application rejected, you will be notified within 24 - 48 hours
* If application accepted, you will be notified via email within 24- 48 hours of receipt of application with the relevant documents to complete

* Documents are checked and further information requested from you (if applicable). Once all information is received the application is classed as 'complete' and sent to underwriting
* Integration documents and test account details are sent to you to begin integration along with technical support details

* Once confirmed agreement sent out to you to sign, scan and return to us via email.
* All integration tests are completed and verified
* Account in now active

Want to speed up your application? For 10 simple ways to speed up your application please click here

Always make sure that all information contained in the application forms and documents is complete, cohesive and correct. Incomplete applications cannot be processed and will cause delay.

For every day it takes to receive the relevant documents back, that's at least how much of a delay there will be in processing. For example if we provide an estimated timescale of 10 days to activate an account, but receive the documents back 4 days after sending them, the complete process will take a minimum of 14 days.


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