Merchant services and credit card processing - Providing the merchant account and payment gateway rolled into one

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Prevention of chargebacks

Using your website


You can strengthen the relationship you have with your shoppers by using your web site not only to as a marketing tool, but as a risk management tool to avoid shoppers disputing transactions.

To minimise the risk of disputed transactions your web site should display the following information:

  • A complete description of the goods and services offered and details of any guarantee, membership or subscription

  • Details of your returns/ refund policy - this policy should be consistent with your company's objectives

  • Details of your privacy policy - to dispel shopper's concerns about providing personal data,

  • Details of any "Seal of Approval" by a privacy organisation

  • Customer service contact, including email address, phone number and address

  • Transaction currencies in which you can deal

  • Export restrictions (if known)

  • Delivery policy and prices

  • Country of domicile

  • Import duty implications (where known) and clarity on whether import duty is included in the price quoted


On top these you must comply with certain website requirements. Learn more...

Learn more about customer service >>>


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Simply choose and click on your business from the drop down menu and we will redirect you to the account we can provide

Thawte Security
Data Protection Act 1998: Reg No. Z3544745
Anti-Money Laundering Registration No.12709698
PCI DSS Certified





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