Merchant services and credit card processing - Providing the merchant account and payment gateway rolled into one

Business help and support for online merchants

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Free White Papers

Below are a number of white papers which are available for download

Accepting credit and debit cards on your website
when it comes to payment, online shoppers are clear: 59% of consumers surveyed use credit cards as their preferred payment method. Accepted virtually everywhere, credit cards offer shoppers the ultimate convenience.


Convert more shoppers into paying customers
The United Kingdom has one of the highest consumer credit card adoption rates for online payments, but even then only 60% of consumers choose to use their credit or debit card to transact online.


Protecting your bottom line from online credit card fraud
Industry analysts estimate the annual cost of online credit card fraud to be $60 billion. Depending on the type of transaction and industry, recent research estimates anywhere between 3% and 20% of online orders.


A guide to credit and debit cards
Web-Merchant can process any Visa, MasterCard, and Amex credit card plus Solo, Maestro, Visa Delta, and Visa Electron debit cards. However how much do you actually know about these cards?


A guide to chargebacks
When a shopper uses a credit card in person the proper checks are carried out at the point of sale, and the card scheme rules require the issuer to bear any losses arisen. With online transactions the liability lies with you.

We have also written a more detailed Chargeback mitigation guide including changes for 2018


A guide to PCI Compliance
According to payment brand rules, all merchants accepting credit card payments are required to comply with the PCI Data Security Standard in its entirety. This includes online and offline.


Download Datasheets

Even though we have designed our website to be printer friendly, allowing you to print off any pages you wish, we have provided datasheets for all of our accounts. Each datasheet has all the key information you require in a handy downloadable PDF.

Please click here to download



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Simply choose and click on your business from the drop down menu and we will redirect you to the account we can provide

Thawte Security
Data Protection Act 1998: Reg No. Z3544745
Anti-Money Laundering Registration No.12709698
PCI DSS Certified





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Web-Merchant Services Limited © 1997 - 2021 | Company Registration No. 03919014

Fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). NCA Approved. Anti-Money Laundering No.12709698. GDPR Registration No. Z3544745
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